TERMS & CONDITIONS

PAYMENT
All prices are in TWD(New Taiwan Dollar). We accept all major credit cards (American Express, Visa, and MasterCard) as payment in addition to PayPal. Registration with PayPal is not required.

DELIVERY & SHIPPING
Shipping costs are calculated based on the shipping location and the size of your order. Domestic orders will be shipped via Domestic Express Mail. International orders will be shipped via EMS(Express Mail Service). Orders will be processed within 2-3 business days.

RETURN / EXCHANGE POLICY
Please notify lab@demarcolab.com within 7 days from the date that you received your order to obtain authorization for return. Returned items must be in their original condition with all tags still attached. Shipping and handling charges are the responsibility of the buyer unless the item purchased was defective.

We will review this on a case-by-case basis and we hold the right to refuse a return if we deem to be unsatisfactory.

If a product(s) is damaged or defective in any way, please contact us as soon you discover the fault. We will repair the fault if possible. In the case that we are unable to repair it, we will replace the product.

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付款交易
網站內所有商品訂價皆為新台幣。付款方式包含信用卡(American Express、Visa、MasterCard)及 PayPal。無需註冊、登入帳號即可付款交易。

寄送 & 運費
運費將視寄送國家及包裹尺寸而定。台灣地區訂單以國內快捷/包裹方式寄送。海外地區則統一以國際快捷(EMS)方式寄送。如無特殊狀況將在收到訂單後三個工作天內寄出。

退換貨資訊
如需退換貨服務,請在收到商品七天內來信至 lab@demarcolab.com 提出退換貨需求。商品需保持原有完整狀態,包含外包裝、吊牌及所有配件。寄回及更換商品所產生之運費將由買方自行承擔,除非該商品為瑕疵商品。商品寄回後我們將各別檢查商品狀態,並保有最終權利以退回商品狀態決定是否提供退換貨服務。

如發現收到的商品為瑕疵或損壞品,請立即來信聯繫並告知訂單資訊及瑕疵狀況。我們將依瑕疵狀況及商品庫存狀況提供維修、更換或退款服務。

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